Returns Policy
Returns & Refund Policy
Last updated: September 24, 2026
We want you to feel confident when ordering from Reviverly. Eligible purchases are protected by our 60-Day Satisfaction Guarantee.
60-Day Satisfaction Guarantee
If you are not satisfied with your purchase, you may contact us within 60 days of receiving your order to request a return or refund review.
To begin a return, contact: returns@tryreviverly.com
Please include:
- Your full name
- Your order number
- The email address used for the purchase
- A brief explanation of your request
Return Authorization
Please do not send products to an address without first contacting our support team.
If a return is required, our team will provide the appropriate instructions and return address.
Damaged or Incorrect Products
If your order arrives damaged or you receive an incorrect product, contact us as soon as possible.
We may request photographs of the packaging or product to help us resolve the issue.
Refunds
Approved refunds are issued to the original payment method used to place the order.
Once a refund is issued, the time required for the funds to appear in your account depends on your bank or payment provider.
Shipping Charges
Original shipping, priority processing, expedited shipping, or similar optional service charges may be non-refundable unless the refund results from an error by Reviverly.
Abuse of the Return Policy
Reviverly reserves the right to refuse returns or refunds where there is evidence of fraud, repeated abuse of our guarantee, unauthorized resale, or other misuse of this policy.
Questions
For all return and refund questions, contact: returns@tryreviverly.com